Privacy policy
# Privacy Policy - No Creepy Stuff Here | GET DUCK’D!!
At GET DUCK’D!!® (GET DUCKD UK Ltd), we take your privacy seriously - unlike
those other boring companies who say it and don’t mean it. We’re not here to mess
with your data or flood your inbox with nonsense. We collect only what we need to
get your order to you and keep your experience smooth, simple, and secure.
Now, here’s the official bit (cue serious face)…
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## 1. Who We Are: GET DUCK’D!!®
This privacy policy applies to GET DUCKD UK Ltd, registered in England and
Wales under company number 16392540. Our registered address is 82A James
Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, UK.
You can contact us directly at:
Email: connect@getduckd.co.uk
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## 2. Personal Data We Collect and Why: Data Collection Practices
We may collect and store the following **personal data**:
* Your name
* Your **delivery address**/ **billing address**
* Your **email address**
* Your phone number (if provided)
* Details of your **order** and **purchase history**
* **IP address** and **browser/device information** (for security and site
performance)
### How We Use Your Data: Purposes of Processing
We collect this information:
* To **process orders** and **deliver orders**
* To communicate with you about your **purchase**
* To send **marketing emails** (only if you’ve **opted in**)
* To **analiyse website traffic** and **improve our website**### Payment Information: Secure Handling
We do not collect or store your **payment details**. All payments are handled
securely by trusted **third-party payment providers** (e.g., Stripe, PayPal, or
Shopify Payments).
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## 3. Legal Basis for Processing: UK GDPR Compliance
Under the UK General Data Protection Regulation (**UK GDPR**), the lawful
bases we rely on for processing your information are:
* **Contractual necessity** – to fulfill your **order**
* **Consent** – for **marketing emails** (you can withdraw at any time)
* **Legitimate interests** – to **improve our website** and services
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## 4. Cookies & Tracking: Website Functionality
Our website uses **cookies** and similar **tracking technologies** to:
* Make the website work smoothly
* **Analyse site traffic**
* Remember your preferences
* Help with **security**
By using our website, you **consent to the use of these cookies**. You can
**control or delete cookies** through your **browser settings** at any time.
---## 5. Data Sharing: Third-Party Service Providers
We don’t sell, rent, or share your **personal information** with **third parties** for
marketing purposes.
We only share data with **service providers** we trust to help us run the business,
such as:
* **Payment processors**
* **Website hosting** and **ecommerce platforms** (e.g., Shopify)
* **Delivery couriers**
* **Email marketing tools** (only if you’ve **opted in**)
These providers only have access to the data they need and are under strict
obligations to keep it secure.
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## 6. Data Storage & Security: Keeping Your Data Safe
Your data is stored **securely** using **modern encryption** and **security
measures**. We only **retain data** for as long as necessary to fulfil the purpose it
was collected for—typically for **order history**, **accounting**, and **legal
compliance**.
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## 7. Your Rights: Data Subject Rights
You have the right to:
* **Access your data**: Access the **personal data** we hold about you
* **Correct inaccuracies**
* **Request deletion of your data** (in certain circumstances)
* **Object to or restrict processing**
* **Withdraw consent** for marketing at any time
To exercise any of these rights, just email us at connect@getduckd.co.uk
---## 8. Policy Updates: Changes to Our Privacy Practices
We may update this **privacy policy** from time to time. The latest version will
always be posted on our website with the **effective date** clearly stated.
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Effective Date: 01/01/2026